Moontower Design & Build

Marketing & Sales Coordinator 

Location: Remote -- Must be available during Central Time business hours

Craft the Home You Love; Support the Team That Makes It Happen

Moontower Design & Build is an Austin-based design-build company bringing architecture, construction, and interior design together under one roof. Their integrated team creates custom homes and renovations with thoughtful design, clear communication, and a highly detailed process. Moontower is known for delivering beautifully crafted homes through a seamless, client-focused experience.

Moontower Design & Build is looking for a highly organized, detail-oriented Marketing & Sales Coordinator to help support the sales and marketing process behind high-end custom residential projects. This role will focus primarily on qualifying incoming leads, organizing client information, supporting follow-up communication, and keeping sales data accurate and up to date.

The ideal candidate is a strong communicator who enjoys research, client support, CRM organization, and helping a busy sales team stay ahead. This person will work closely with the Sales Director and internal team to make sure qualified leads are reviewed, prepared, followed up with, and moved through the process smoothly.

Key Responsibilities

• Review and qualify incoming marketing leads from website forms, emails, and internal referrals
• Research client/property details to help determine project fit and lead quality
• Conduct intro calls or follow-up calls to ask qualifying questions when needed
• Help prepare lead information before discovery calls or sales appointments
• Assist with appointment setting, follow-up emails, and light customer service communication
• Update JobTread with lead details, notes, communication history, and client information
• Maintain accurate sales data, reports, and scorecards
• Support weekly sales meetings by taking notes, tracking action items, and creating tasks
• Assist with proposal formatting, post-meeting notes, and presentation updates
• Provide light marketing support, including Canva edits, social media assistance, and email campaign support
• Help organize and improve follow-up workflows, including future automated email campaigns
• Use Google Sheets and other online tools to keep information organized and accessible

Qualifications

• Strong written and verbal English communication skills
• Experience in sales support, lead qualification, appointment setting, customer service, or administrative support
• Comfortable speaking with potential clients by phone and asking thoughtful, qualifying questions
• Highly organized, detail-oriented, and able to manage repetitive data-entry tasks accurately
• Experience using CRMs or project management/sales software; JobTread experience is a plus
• Comfortable with Google Sheets, Canva, email tools, and online collaboration platforms
• Able to work independently while staying responsive to a remote team
• Available during Central Time business hours
• Experience in architecture, construction, interior design, real estate, or home services is a plus
• College or secondary education preferred

Pay and Benefits

• Remote independent contractor position 
• Pay range: $9-$15 per hour. Compensation may vary based on communication skills, relevant experience, and technical proficiency. 
• Consistent Central Time work schedule
• Opportunity to support a respected Austin design-build firm
• Exposure to high-end residential architecture, construction, and interior design
• Additional performance-based bonus opportunities may become available based on company goals and role performance 
• Long-term growth potential as Moontower continues building out its sales and marketing systems

Why Moontower Design & Build

Moontower Design & Build is a great fit for someone who wants to support meaningful, design-driven work while helping a talented team grow with clarity and intention. This role combines administrative support, lead coordination, and client communication responsibilities. It is a key support position that helps the sales team respond quickly, qualify opportunities thoughtfully, and create a better experience for future clients. You will be part of a collaborative company that values craftsmanship, communication, thoughtful design, and homes that truly reflect the people who live in them.

Moontower Design & Build encourages applications from qualified candidates of all backgrounds and experiences.